Jackie Verdoorn’s Hill Country Care Providers is a family-owned and -operated geriatric care management firm, a licensed medical home health agency and a non-medical personal attendant agency. Jackie and her staff have been serving Austin’s elderly for more than eight years.

“I never dreamed I would find myself with my own business,” Jackie, a Master of Nursing, University of Texas alumni, said recently. “Being the owner means I can bring a higher standard care to Austin’s elderly, it means I can hire the best.”

Indeed, families seeking a superior standard of in-home care contact Hill Country Care Providers for a personalized variety of care services, including medication management, dementia testing and assessment, home health care, companionship or transportation.

“At Hill Country Care Providers we are also pleased to offer ‘Certified Geriatric and Dementia Caregivers’ as part of our standard of care,” Jackie said. “Our caregivers are Austin’s only certified and fully trained specialists. No other home health agency can offer the level of experience or training our staff brings to our clients and their families. Our caregivers undergo a rigorous interview process and a 20-hour training course with a gerontologist to prepare them to work with families. That difference in our training means we offer Austin an unprecedented level of care.”

The difference in care is noticed by Jackie’s clients.

“I appreciate your selection of caregivers,” one lady wrote in a note to the office. “They have given me a sense of truly caring about my feelings and seeing that my needs are met.”

Jackie and her staff are pledged to providing Austin residents with exceptional health care services. Her own father was diagnosed with Alzheimer’s disease and shortly after his death; her mother was diagnosed with ovarian cancer. From these family experiences and heartaches, Jackie brings a deeply personal commitment to families suffering from the stress and strain of trying to care for frail or aging parents.

“My father was diagnosed with Alzheimer’s disease in the 1980s,” Jackie said. “Back then we just didn’t know enough about the disease or how to provide care for the person or the family. My mother had a difficult time admitting my father was losing his abilities and she didn’t want outside help. I understand how difficult it is for families to have strangers assist them during a prolonged illness. And my staff understands that too.”

That level of understanding comes through from the caregivers to the clients.

“I was filled with anxiety in turning over my caregiver role for my husband to others, to strangers,” another client wrote. “Over the next 10 weeks I realized those fears were unjustified. Strangers became our friends with whom the caregiving could be shared.”

“We typically come into people’s lives at difficult or challenging times. Many times families come to us in crisis or pain or fear or grief. As caregiving professionals, nurses and with our gerontologist, we are able to assess the situation and treat each case individually,” Jackie explained.

“Hill Country Care Providers is unique in Austin as we provide medical as well as non-medical private-pay services. For each client we utilize the skills of our team, a team unequaled in the state for years of service and levels of professional licensing and education”

Contact us if you are in immediate need of care. We can usually provide geriatric nurses and certified caregivers for a new case and be in your home within two hours. If you are seeking healthcare guidance and planning for future events, we are always here and always happy to help you develop a plan of care.

Call us and you will discover, as so many others have, we are “Austin’s Premier Eldercare Firm.